By Joss Penny
If you would like to file a complaint against a tourism business in British Columbia, there are several options available to you. The first is to contact the business directly to discuss your concerns. If this course of action does not attain the results you are seeking, you may then contact Consumer Protection BC who can offer assistance with financial or contractual disputes. To learn more, visit their website https://www.consumerprotectionbc.ca/. Lastly, you can share your experience with other consumers via a review of the business on the popular peer-to-peer review sites such as TripAdvisor. For guidelines on how to post a review on TripAdvisor visit their website, https://www.tripadvisorsupport.com/hc/en-gb/articles/200614877/.
Published: August 27, 2018
Joss has been employed by the BC Lodging and Campgrounds Association since 1988 and held the position of Executive Director since 2006. Over the past 29 years Joss has been involved in many of the provincial processes that have shaped the tourism product in British Columbia. Joss has a keen interest in the outdoors enjoying running, fishing and camping pursuits.
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